Acceptable Identification Documents

Customers are required to present a Social Security Number (SSN) that validates with the Social Security Administration. If the customer does not have one, an acceptable written denial notice from the Social Security Administration (SSA) is required.

The SSA does not include any visa information on the written denial notice. Therefore, evidence of an acceptable visa code in addtion to the written denial notice from the SSA is required.

Refer to the chart below for document requirements by transaction type.

Click the link to see a list of Acceptable Identification Documents.

Click the link to see the ID Brochure.

Click the link to see the Document Requirements Chart.